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Home Technology Meta plans to expand reach of WhatsApp chatbot for SMBs in India

Meta plans to expand reach of WhatsApp chatbot for SMBs in India

Meta, which launched the Meta Business Coach tool on WhatsApp as an innovative and fluently-accessible way for possessors of small-and medium-sized businesses (SMBs) across India, on Friday blazoned that it plans to expand the reach of the chatbot in India in the coming months.

The company said that in lower than four months alone, nearly small business possessors in India have penetrated the Meta Business Coach, an automated converse bot devoted to furnishing digital chops and tools to SMBs.
“Across metros and lower municipalities, India lives and connects on WhatsApp. When we allowed about expanding our being business skilling sweats, we could not suppose of a more important result than one on WhatsApp,”Archana Vohra, Director, Small and Medium Business, India at Meta, said in a statement.

“As further small businesses fleetly move to online in India, we understand how critical timely and fluently accessible business chops come for them to unleash growth. We hope the Meta Business Coach will be their mate along this trip, furnishing training that they need through their mobile phones,”Vohra added.
The tool is formerly available in English and Hindi, and there are plans to launch it in fresh languages in the coming months.

As a free class tool, it features step-by- step courses and tutorials as well as helpful infographics, vids, and audio clips. The literacy material is recommended grounded on the stoner’s requirements and queries, with an option to navigate the class via the menu.

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