Zoom to provide its first transparency report later this year


Zoom has recently committed to share its first transparency report later this year in a blog by CEO Eric Yuan tracking the progress of its 90-day feature freeze to address privacy and security issues.

The freeze, which was announced on April 1st, was put in place after Zoom usage went up dramatically during the COVID-19 pandemic, which revealed numerous privacy and security flaws in the videoconferencing software.

Yuan said in a blog: “We have made significant progress defining the framework and approach for a transparency report that details information related to requests Zoom receives for data, records, or content. We look forward to providing the fiscal Q2 data in our first report later this year.”

In his blog, Yuan also pointed to a recently created guide detailing how the company responds to government requests for Zoom data, the types of data that Zoom collects, the company’s data retention practices, and more. Zoom has also updated its privacy policies, mostly to make them easier to understand, according to Yuan, and it created a separate California Privacy Rights Statement section in those policies.

In his blog Yuan also wrote about the things the company has made since instituting the 90-day feature freeze, including a commitment to offer end-to-end encryption for all users, turning meeting passwords on by default, giving users the ability to pick which data center calls are routed from, consulting with Alex Stamos and other security experts, enhancing its bug bounty program, launching a CISO council, and working with third parties to help test the security of its products.

Yuan also said: “Going forward, we have put mechanisms in place to make sure that security and privacy remain a priority in each phase of our product and feature development.”